8j88 Privacy Policy

1 Introduction

8j88 is a trusted online gaming platform operating for players in Bangladesh. We place the highest importance on our users' privacy and maintain complete transparency regarding the secure handling of their personal information.

This Privacy Policy ("Policy") describes what information we collect from you while you use the 8j88 platform, how that information is used, with whom it may be shared, and what rights you have over your information.

By using the 8j88 website or services, you consent to the terms described in this Privacy Policy. If you have any questions about this policy, please contact our support team.

This policy applies alongside 8j88's terms and conditions. It is recommended that both documents be read together.

2 Information We Collect

8j88 collects information in two main ways — information you voluntarily provide and information collected automatically while you use the platform.

2.1 Information You Provide

During account registration or when using our services, you provide the following information:

• Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
• Email address and mobile number
• Residential address and nationality
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)
• Content of communications with our support team

2.2 Automatically Collected Information

When you use the 8j88 platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, language settings and operating system
• Your browsing activity and game play history
• Login and logout times and session duration
• Transaction date, time and amount
• Information collected through cookies and similar tracking technologies

3 Use of Information

8j88 uses collected information only for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying and managing your account
• Processing deposit and withdrawal transactions
• Correctly issuing bonuses and rewards
• Maintaining records of your gaming history and transactions

3.2 Customer Support

• Resolving your questions and complaints promptly
• Providing 24/7 support in Bengali via live chat
• Ensuring consistent service by maintaining records of previous communications

3.3 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Complying with anti-money laundering and counter-terrorism financing regulations
• Investigating and stopping fraudulent activity
• Implementing responsible gaming policies

3.4 Platform Improvement

• Analyzing and improving website performance
• Testing new games and features before launch
• Personalizing the user experience

4 Information Storage and Protection

8j88 applies industry-standard technical and organizational measures to protect your personal information.

4.1 Technical Security Measures

• 256-bit SSL/TLS encryption used for all data transmission
• Sensitive information (payment details) stored on separate secured servers
• Two-Factor Authentication available
• Regular security audits and vulnerability testing conducted
• Firewalls and intrusion detection systems kept active

4.2 Organizational Security Measures

• Only authorized staff have access to personal information
• All staff provided with regular data protection training
• Strict disciplinary measures in place for data protection policy violations
• Rapid notification and response plan in the event of a data breach

However, as the transmission of information over the internet is not completely secure, we cannot guarantee 100% security. We always take every precaution, but responsibility for keeping your account password confidential also rests partly with you.

5 Sharing Information with Third Parties

8j88 does not sell, rent or commercially transfer your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Providers

Information may be shared under contract with trusted third parties to operate our business, such as:

• Payment processors — bKash, Nagad, Rocket, Upay and banks
• Identity verification service providers
• Technology and infrastructure service providers
• Fraud prevention specialist organizations

All of these partners are bound by strict confidentiality agreements and may use the information they receive only for the specified purpose.

5.2 Legal Obligations

Information may be disclosed to authorities in the event of a court order, government directive or legal obligation. This includes:

• Cooperating with anti-money laundering authority investigations
• Complying with court summons or requests
• Assisting with investigations related to national security or terrorism

5.3 Business Transfers

In the event of a merger, acquisition or sale of assets involving 8j88, your information may be transferred. In such circumstances we will notify you in advance and the new entity will be required to comply with this privacy policy.

6 Cookies and Tracking Technologies

8j88 uses cookies and similar technologies to improve your browsing experience and analyze platform performance.

6.1 Cookies We Use

• Essential cookies: Essential for the core functions of the platform — maintaining login sessions, security verification, and so on
• Functionality cookies: Remembering your preferences, such as language settings and display preferences
• Analytics cookies: Monitoring which pages are visited most to improve the platform
• Security cookies: Detecting and preventing fraudulent activity

6.2 Cookie Management

You can manage cookies by going to your browser settings. Keep in mind that disabling essential cookies may prevent some important platform features from working.

7 Your Rights

As a user of the 8j88 platform, you have the following rights over your own personal information:

7.1 Right of Access

You have the right to know what information we hold about you. Contact our support team to receive a copy of your information.

7.2 Right of Rectification

If your information is incorrect or incomplete, you have the right to request a correction. This can be done through account settings or via our support team.

7.3 Right of Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained to fulfill legal obligations, prevent fraud or resolve ongoing disputes.

7.4 Right to Restrict Processing

You may request that the use of your information for specific purposes be restricted, such as opting out of marketing communications.

7.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, please contact us first. We will try to resolve the matter as quickly as possible.

8 Protecting Children's Privacy

8j88 is an adult gaming platform. This platform is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

We verify age at the time of account registration. If we become aware that an underage person has provided information, that account will be closed immediately and the relevant information will be deleted.

If you believe an underage person has created an account on our platform, please notify our support team immediately.

9 Data Retention Policy

8j88 stores your personal information only for as long as necessary. We consider the following factors when determining the retention period:

• The entire duration your account remains active
• The period required to meet legal obligations (generally 5 years)
• Until resolution of any ongoing or potential legal disputes
• The period required under anti-money laundering regulations

Even after an account is closed, some information may be retained for a specified period as required by law. Once that period has passed, the information is securely deleted or anonymised.

10 Policy Changes & Updates

8j88 reserves the right to modify or update this privacy policy as needed. When changes are made, we will follow the steps below:

• The updated policy will be published on this page, along with the date of the latest update
• For significant changes, advance notice will be sent to the registered email address
• Continued use of the platform after any changes will be considered as consent to the new policy

It is recommended that you visit this page regularly to stay updated on the latest version of the policy.

11 Payment Information Security

8j88 handles your payment information with the utmost care. We process transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

11.1 Payment Information Security Methods

• All payment information is stored with industry-standard encryption
• Full card or account numbers are never stored in plain text
• The user's identity is re-verified before each transaction
• Suspicious transactions are automatically blocked and reviewed

11.2 Transaction Policy

The minimum deposit amount at 8j88 is ৳200 and the minimum withdrawal amount is ৳800. Withdrawals are generally processed within 10 to 45 minutes. For security purposes, withdrawals are made only through the same method used for the deposit.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

Any privacy-related requests will be processed within a maximum of 30 days. Complex requests may take longer — in such cases, we will inform you in advance.

8j88 values your trust and confidence. We are always committed to protecting your information.